Privacy Policy
Williams Roofing ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information.
Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, phone number, and postcode when you submit a contact form or request a quote.
- Usage Data: Information about how you use our website, including pages visited, time spent on pages, and navigation patterns.
- Technical Data: IP address, browser type, device information, and operating system.
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide quotes
- Communicate with you about our services
- Improve our website and services
- Comply with legal obligations
- Send marketing communications (with your consent)
Legal Basis for Processing
We process your personal data on the following legal bases:
- Consent: Where you have given us permission to process your data for specific purposes.
- Contract: Where processing is necessary to fulfil a contract with you or to take steps at your request before entering into a contract.
- Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these are not overridden by your rights.
Data Sharing
We do not sell your personal information to third parties. We may share your information with:
- Service providers who assist us in operating our business
- Professional advisers such as lawyers and accountants
- Law enforcement or regulatory authorities when required by law
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.
Your Rights
Under data protection law, you have rights including:
- Right of access: You can request a copy of your personal information.
- Right to rectification: You can request that we correct inaccurate information.
- Right to erasure: You can request that we delete your personal information.
- Right to restrict processing: You can request that we limit how we use your information.
- Right to data portability: You can request a copy of your data in a machine-readable format.
- Right to object: You can object to our processing of your information.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Email: victoriadolan25@icloud.com
- Phone: 0121 468 4685
- Address: 19 Damson Lane, Solihull, B92 9EE
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Last updated: July 2025